Our Team
Sales Team
Oriental Shimao company has six years of professional sales team. Answer all the questions you have about the purchase process for every customer interested in the food truck and food trailer.
The sales members of Oriental Shimao are very familiar with the food truck structure and the safety standards of various countries around the world,and their professional level has been appreciated by many customers.
After-sales Team
Oriental Shimao has a professional and large after-sales team,the team size reaches more than ten people.
The establishment of such a huge after-sales system is aimed at ensuring the rights and interests of every customer after receiving our products.If customers encounter problems in the process of using our products,we will answer them in the first time.If customers need parts maintenance in the later period,we can send the corresponding food truck parts by fast delivery.
For the Oriental Shimao food truck agents,our after-team will provide one to one VIP after-sales service.For the whole food truck industry around the world,this is the Oriental Shimao food truck company’s unique way of service.
Engineer Team
We have a professional engineer team to give you unique design and customized services.
When we custom build a food truck or a food trailer, the floor plan is the most important part of the build. We will custom the floor plan to fit your need first then we will build it.
Senior engineer can design many style to meet your requirements .such as: exterior style design，Full sets of brake system, water any trouble system，more safe on the road.
The engineer's design is unique and personalized, it is easy to load and transport, easy to move, and can be used anywhere.
If there is a problem with the machine, our after-sales customer service will guide you to deal with the problem. If still not working properly, our engineers will serve you until the problem is solved. We have our after-sales service office in the United States, and we have professional engineers to serve you.
